We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience. We assure you that all products sold on TIC are brand new and 100% genuine. In case the product you have received is 'Damaged', 'Defective' or 'Not as Described', our Free & Easy Returns promise has got you covered. You can send your products back to our Head Office within 7 days from the date of receipt at your end, or exchange with a prior intimation to the company through an e-mail sent to firstname.lastname@example.org within 24 hours from the date of receipt of products. However, please be strictly mindful of the fact that a request for return / exchange of product will be not accepted if the product:
- Is used/worn or altered.
- Exhibits physical damage to the box or to the product.
- Is returned without original packaging and accessories.
- Serial Number /Price Tag is tampered or removed.
Also, you can send a product back for exchange if only, you received a product:
- 1.Delivered as defective or damaged
- 2.Which is significantly different from the description given on the website.